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» Autobedrijf Caudron (Oost-Vlaanderen, Belgium)
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:: Autobedrijf Caudron (Oost-Vlaanderen, Belgium)

Mechelsesteenweg 83
9200 Dendermonde
telephone: +32 52 21 01 01
fax: +32 52 20 03 27
http://www.caudron.be
info@caudron.be

review by 'Klaas'

problem analysis accuracy	7
problem analysis speed	7
problem fixing accuracy	7
problem fixing speed	7
attention to detail	7
technical total	7
reception	8
sales people	8
technical people	6
contact total	7.33
showroom	5
garage	3
extra service	7
courtesy car	9
extra total	6
total	6.78

Note: this is the score for garage Caudron in the first year I went there.

'My' garage for a few years, until they totally started messing up. Was very please at the start, with very nice courtesy cars (Lancia Lybra with satnav, nice Stilo, nice 147).

At the time of writing, it's been over a year since I've been there. Have switched to a different garage. Was very dissapointed by their inability to fix some problems that other garages had no problem with. I stayed with them because they were friendly people, but had some nasty problems with them. They just couldn't fix some problems, instead causing a load of new ones. I left them to regain some confidence in Fiat. Maybe they changed since then, but I doubt it - I have a few friends who still go there and...

I trust once they start enjoying their business again and focus on customer satisfaction and make good use of the technical expertise they must surely have, they will become a respected garage again.

review by 'Klaas'

problem analysis accuracy	2
problem analysis speed	2
problem fixing accuracy	2
problem fixing speed	2
attention to detail	0
technical total	1.6
reception	6
sales people	6
technical people	2
contact total	4.67
showroom	3
garage	2
extra service	0
courtesy car	2
extra total	1.75
total	2.67

Note: this is the score for garage Caudron in the last year I went there.

'My' garage for a few years, until they totally started messing up. Was very please at the start, with very nice courtesy cars (Lancia Lybra with satnav, nice Stilo, nice 147).

At the time of writing, it's been over a year since I've been there. Have switched to a different garage. Was very dissapointed by their inability to fix some problems that other garages had no problem with. I stayed with them because they were friendly people, but had some nasty problems with them. They just couldn't fix some problems, instead causing a load of new ones. I left them to regain some confidence in Fiat. Maybe they changed since then, but I doubt it - I have a few friends who still go there and...

I trust once they start enjoying their business again and focus on customer satisfaction and make good use of the technical expertise they must surely have, they will become a respected garage again.